ASSESSMENTS

Organizations continuously emerge and grow through innovations, new IT investments, and growth in their service portfolios. It is often difficult for these organizations to maintain efficiency and stability during this growth and expansion. Also, it is necessary to constantly assess the technological infrastructure to understand its sustainability and obsoleteness. WalkWater’s Assessment services are designed to provide you with a complete analysis of your IT footprint with short, medium and long-term improvement recommendations and individual plans for implementations and improvements.

Through our assessment, you can identify new and essential additions to your organization’s application environment along with being able to identify potential retirement opportunities for existing extensions. Our comprehensive and detailed assessment services will help you build the best IT infrastructure to support your business. Reusable assets and automated tools, increase the depth and breadth of the assessment providing you and your teams a more complete and actionable set of recommendations.

VALUE CHAIN ASSESSMENT

Use a Balanced Scorecard to drive Supply Chain Excellence. Continuous improvement in the supply chain is best achieved by viewing the processes from multiple angels. At WalkWater, we have defined four major categories that impact supply chain success; Financials, Customers, Supply Base, and Processes and Organization. Our Value Chain Assessments focus on these four areas equally to give you a complete perspective.

Our three-step assessment includes:

• Map your value chain. Within each of the four major categories, we identify non-value add processes,
  process controls challenges and risks, and the agility and scalability of your supply chain.
• Measure your value chain. We work with your business stakeholders to identify your current and go-forward KPIs, define the baseline for each KPI, compare each KPI to industry benchmarks, and develop targeted KPI goals.
• Define your roadmap. Our Supply Chain experts, with input from your teams, identify improvement areas,
  design solutions and recommendations to address those areas and develop a roadmap to implement the changes needed.
• Contact us today to see how we can help you evaluate and improve your supply chain.

ENTERPRISE SERVICE MANAGEMENT 

In most enterprises today, business units are faced with constant demands to lower costs, improve infrastructure management, become more efficient, deliver greater value, and provide better service. There is a great need for departments to evolve, to be able to extend business value with faster innovation and better management of enterprise services. The enterprises are constantly challenged to deliver the level of service expected by internal and external customers, while also becoming more efficient and innovative.

ServiceNow provides a platform and the requisite solutions to automate and manage service relationships across the entire global enterprises. The ServiceNow platform enables enterprises to move from infrastructure-centric to service-centric businesses and helps organizations deliver innovative business solutions through service models, technology, and processes. Enterprises can deploy ServiceNow to create a single system of record, automate manual tasks, standardize processes, consolidate legacy systems, create custom applications and evolve their service model to service domains inside and outside the enterprise.

WalkWater provides the full spectrum of advisory, implementation, and support services across diverse technologies and domains, and has the process expertise to provide excellent quality and faster return on investment. WalkWater’s certified ServiceNow implementation specialists have extensive ServiceNow applications and platform expertise who help organizations standardize their processes, measure effectiveness, and provide transparent service to their business partners.

GLOBAL ROLL-OUTS

Global businesses face the unique challenge of balancing standard global processes and local market competitive needs. The real advantages are gained when they can represent themselves as one face to the customer or negotiate volume purchase pricing by combing global purchasing needs. For many global companies with a patchwork of different business applications, it is impossible to achieve these advantages without significant manual effort. To be a successful global company you need a global design, connected application portfolio, and global business process owners.

Our Global Roll-out Services offer:

• Minimal business disruption through staggered training.
• Up to a 40% reduction in operational costs through standardization of global business processes and a global system.
• Standardized reporting to understand your total business.

IT ROADMAPS

Do you have a plan for your company’s infrastructure and application environment? Or are you buried in the day-to-day challenges that you don’t have time to think? You know how critical the plan is but you can’t make it happen. WalkWater’s has helped many CIOs to step back and prepare the plan. Through targeted discovery sessions we assess and document your current environment. Next, we facilitate sessions with your business partners to get their feedback and input on future needs. Then we compare those two points and show the synergies and gaps and provide recommendations on how to fill those gaps along with a 3-5 roadmap to make it a reality. Now you have an end goal and executable steps along the way that you can act on and measure your success one step at a time. Contact us today to see how WalkWater’s can help you build your customized IT roadmap.

ENTERPRISE DATA MANAGEMENT STRATEGY

Data needs to be unlocked to gain business insights. A consistent, reliable and trustworthy data source helps to implement well-informed decisions. It also helps in accelerating business growth and improving time to market capabilities. An Enterprise Data Management (EDM) strategy enables organizations in bringing data related aspects under one umbrella and helps in establishing standards of quality, integrity, reliability, and accessibility of data across all business functions.

WalkWater conducts an Information Maturity Assessment by understanding your IT and Business pain points, data management and governance practices followed, and the tools and technologies implemented. We then formulate a roadmap to reach next maturity levels based on the deficiencies identified.